Unlocking a Dashboard Admin
What this does and how it should work.
If a Dashboard Admin has locked their account and can not access dashboard, a super admin can unlock their account by clicking a “Unlock Admin” button found on the locked out Admins Profile edit section on dash.
This is the message the admin who is locked out would see and likely report.
To unlock an Admin on Dashboard:
- Click the Person Icon found at the top right
- Select Admins to pull up the list of Dashboard Admins and select the edit icon for the admin who is locked out
- On the locked out admins Admin Profile edit page you should see a Unlock Admin button in the Log section found on the bottom right
- NOTE- this button will not be visiable if the admin is not locked out
- Clicking this button will Unlock the Admin